
Today’s consumers will seek to solve their needs and desires through online resources.

It is very difficult to resist having food brought to your home through a single click in your Smartphone while you relax watching your favorite show on the couch. The growth rate of restaurants that offer delivery through online platforms has increased tremendously, since consumers are literally hungry for this consumption model.Īt all levels and in all sectors, the technological revolution has become a tough competitor for traditional sales models.

Online ordering: digitalization is the key Their boom has been so notorious that companies such as Glovo, Uber Eats, Just Eat or Deliveroo had a 200% increase in the number of users. The evidence is in the deserted streets of cities, which are inhabited by delivery drivers at all times. In terms of business figures there is still no conclusive data, but what initially pointed to a 22% growth in the sector since 2019 has become, due to the pandemic, a 60% increase in delivery sales.Īlong with take away, delivery or home service has stood out as a plus for the foodservice sector. But nowadays, it has become a key factor for increasing retail sales in almost any restaurant, and even for preserving the survival of many. Along with take away, delivery or home service has stood out as an added value for the catering business.ĭelivery seemed to be reserved for pizza chains or very specific establishments. The growth of the so-called “ take-away” has grown dramatically in recent years. The “new normal” comes along with numerous transformations for many sectors that involve rethinking their new business model in order to survive.Ĭhanging a few elements to organize your fast food business during the pandemic is an opportunity for renewal regardless of the difficult times the catering business is experiencing.īelow, we will give you some guidelines on how to create an opportunity to create value and drive a growth adjusted to the prevailing uncertainty. Valoración post How to organize a fast food restaurant in COVID times
